FREQUENTLY ASKED QUESTIONS

  • What are the management office hours?

    Monday - Friday 8:00 am – 5:00 pm

  • Where is your management office?

    Byrd Management Office, 5737 S. Laburnum Avenue, Richmond, VA  23231

  • How do I pay my rent?

    Mail or drop off at:  Byrd Management Office, 5737 S. Laburnum Avenue, Richmond, VA  23231

    or

    ACH to Congressional Bank (details available at the Management office)

  • Where is the Mailbox, Post Office, Fed Ex & UPS locations

    The post office mailbox is located at the front of the property by the end of Building #5. 

    The U.S. Post Office is in Sandston, 2.7 miles from BYRD CENTER. 40 W E Williamsburg Rd, Sandston, VA 23150

    The Fed Ex and UPS boxes are in front of The Boardwalk Café’ in Building #2, pick-up times vary.

  • What restaurants cater/deliver?

    The Boardwalk, located on-site Building #2 http://www.boardwalkhotdogs.com

     

    Panera Bread

    White Oak Village

    Richmond, VA

    (804) 222-0478


    Publix Super Market at White Oak Village

    White Oak Village

    Richmond, VA

    (804) 226-1915

  • How do I get telecommunications service?

    We have Verizon and Comcast in the area for internet, phone and cable


    *Comcast offers a discount to our tenants, Paul Henderson, Paul_Henderson@comcast.com  804-393-3034 cell


  • How to get utilities turned on?

    You will need to establish the utility accounts for:


    Dominion Energy

    Richmond, VA

    (866) 366-4357

    www.dom.com


    Virginia Natural Gas Inc

    Warehouse heaters

    (866) 229-3578

    www.virginianaturalgas.com


    *PLEASE NOTE:  You may find that some of the utility companies refer to Byrd center Buildings #9 & #10 as SANDSTON, VA.

  • How to order trash containers?

    Individual waste containers can be ordered through a licensed supplier or through BYRD’S preferred vendor Republic Waste.


    Rob Perrotti 

    Account Manager

    2490 Charles City Road

    Richmond, VA 23231

    rperrotti@republicservices.com

    804-622-4122

    www.RepublicServices.com

  • What are the HVAC system Requirements?

    You are required to establish a 2x per year Preventative Maintenance contract for the HVAC system (per your lease):

    Must be a licensed HVAC contractor


    We recommend Green Air, Trip Terry wterry@getgreenair.com (804) 921-7564


    Please provide a copy of your PM contract once established but no later than 30-days from your commencement date

  • What to do in case of maintenance emergency?

    Call our maintenance hotline 1-877-811-8777.

    Provide your company name, address, your name and reason for the call

  • What to do in severe weather?

    In the event of severe weather all tenants are referred to the National Weather Service Guidelines for each occurrence type.


    https://www.weather.gov/ama/severesafetytips